Wing M. Fok

Henry J. Engler Jr., Distinguished Professor in Management and Area Chairperson of Management, Marketing, and International Business

Address: 6363 St. Charles Avenue, Box 15
New Orleans, LA 70118
Phone: (504)864-7937
Fax: (504)864-7970
Email: fok@loyno.edu
Office: Miller 315

• Education
• Academic/Industry Experience
• Course Descriptions
• Research Interests
• Publications
• Personal Information

Education

• PhD degree in Business Administration, majoring in Operations Management, Georgia State University.
• MBA degree, University of Baltimore.
• BBA degree in General Business Management and Personnel Management, The Chinese University of Hong Kong.

Academic/Industry Experience

Teaching Experience

• Peking University, China, Beijing International MBA, 1999 September to November (Visiting Professor)
  • Graduate Course - Management of Systems and Operations

• Loyola University, 1988 to present.
  • Executive Education: Six Sigma Green Belt Training
  • Graduate Courses:
    • Global Strategy (MBA Capstone)
    • Innovation and Technology Management (MBA)
    • Decision Making Tools and Methods (MBA)
    • Production and Operations Management (MBA)
    • Management and Organizational Behavior (MBA)
    • Business Process Management (MBA & MQM)
    • Quality Planning and Control (MQM)
  • Undergraduate Courses:
    • Business Policy and Strategic Management (Capstone)
    • Global Supply Chain Management (Junior/senior)
    • Production and Operations Management (Junior)
    • International Total Quality Management (Junior)
    • Management and Organizational Behavior (Junior)
    • Introduction to Business (Freshman)

Administrative Experience:

• Management Area Chairman, CBA, 2002 to present.
• MBA Director, Loyola University, CBA , 1994 to 2002.
• Principal Investigator, Technology Transfer Grant (US$180,000) sponsored by Board of Regents, State of Louisiana, 1999 - 2000.
• Academic Chair, National Association of Purchasing Management (Greater New Orleans Chapter), April 1998 to September 1999.
• Faculty Coordinator, International Business Grants sponsored (over US$750,000) by USDOE and LEQSF , 1993 – 1995, 1996 –1998, and 2002-2004.
• Vice President, International Association of Business Forecasting , 1992 to 1996.
• Associate Editor, THE FORUM, The newsletter of The International Association of Business Forecasting , 1990 to 1996.
• Project Manager, IBM-GSU Joint MAPICS Project
• Heavily involved in the IBM-GSU Joint MAPICS Project (a million-dollar project), 1984 to 1987.

Course Descriptions

Graduate:

• Global Strategy (MBA Capstone)
• Innovation and Technology Management (MBA)
• Decision Making Tools and Methods (MBA)
• Production and Operations Management (MBA)
• Management and Organizational Behavior (MBA)
• Business Process Management (MBA & MQM)
• Quality Planning and Control (MQM)

Undergraduate:

• Business Policy and Strategic Management (Capstone)
• Global Supply Chain Management (Junior/senior)
• Production and Operations Management (Junior)
• International Total Quality Management (Junior)
• Management and Organizational Behavior (Junior)
• Introduction to Business (Freshman)

Research Interests

• Cross-cultural Management
• Quantitative Analysis
• Quality Management
• Manufacturing Strategy
• Forecasting

Publications, Proceedings, and Papers

• “Venture Capital for China: Opportunities and Challenges,” coauthored with Jerry Dauterive, Loyola University New Orleans, Managerial Finance , accepted to be published in Vol. 30, No. 5, 2004.
• “ Customer Relationship Management and QM Maturity: An Examination of Impacts in The Health Care and Non-Health Care Setting,” coauthored with Jing Li, Loyola University New Orleans, Lillian Fok and Sandra Hartman, UNO, Journal of Health Care Quality Assurance , Vol. 16, No. 5, 2003, pp 234-244
• “ Differences and Consistencies in Reactions to QM and IS in China and the US,” coauthored with Jing Li, Loyola University New Orleans, Lillian Fok and Sandra Hartman, UNO, China and World Economy , No. 6, 2002, pp 50-57.
• “ The Impact of Quality Management Maturity upon the Extent and Effectiveness of Customer Relationship Management Systems,” coauthored with Jing Li, Loyola University New Orleans, Lillian Fok and Sandra Hartman, UNO, Supply Chain Management, an International Journal , Vol. 7, No. 4, 2002, pp 212-224.
• “Exploring the Relationship Between Total Quality Management and Information Systems Development,” coauthored with Lillian Fok and Sandra Hartman, UNO, Information & Management , Vol. 38, pp. 355-371.
• “Job and people in a TQM environment: A Study of Academicians and Practitioners,” coauthored with Lillian Fok, Sandra Hartman and Anthony Patti, UNO, International Journal of Management , accepted to be published in 2001, Vol. 18, No. 3, pp.359-368.
• “The Location of Sub-Regional Offices: An Emerging Issues for HR Managers in Government,” coauthored with Lillian Fok and Sandra Hartman, UNO, Public Personnel Management , Vol. 30, No. 4, pp. 515-530.
• "The Effects of Firm Size on Risk and Profitability of the Property and Casualty Insurance Industry," coauthored with Lillian Fok and Phillip Wei, UNO and Susan Zee, SUNO, Journal of Insurance Issues, Vol. 20, Spring 1997, No.1, pp.25-36.
• "The Utilization and Interpretation of Multivariate Statistical Technique in Strategic Management", coauthored with Lillian Fok, University of New Orleans, John Angelidis, St. John University, and Nabil Ibrahim, Augusta College, International Journal of Management, Vol. 12, No.4 December 1995, pp. 468-481.
• "A Decision Tree Approach to the Interpretation of Multivariate Statistical Technique for Management Researchers, Faculties and Students", coauthored with Lillian Fok, University of New Orleans, John Angelidis, St. John University, and Nabil Ibrahim, Augusta College, Journal of Education for Business Vol. 71, No.2, November/December 1995, pp. 110-117.
• "Shop-floor Practices in three Pacific Rim Countries: A Comparative view of the Small Machine Tool Industry", coauthored with Mehdi Kaighobadi, Florida Atlantic University and Kern Kwong, California State University (LA). Production Planning and Control, Vol. 4, No. 2, 1993, pp. 174-180.
• "Global Manufacturing Strategies and Practices: A Study of Two Industries", co-authored with Scott Young, University of Utah, Kern Kwong and Cheng Li, California State University (LA). Included in Manufacturing Research and Technology: Global Manufacturing Practices, edited by D. Clay Whybark and Gyula Vastag, published by Elsevier, 1993, pp. 233-246.
• "Global Manufacturing Strategies and Practices: A Study of Two Industries", co-authored with Scott Young, University of Utah, Kern Kwong and Cheng Li, California State University (LA). International Journal of Operations and Production Management. Vol. 8, No. 12, 1992, pp. 5-17.
• "An Empirical Comparison of Two Pedagogical Tools for Teaching Production/Operations Management Course," co-authored with Kern Kwong, California State University, LA, and Chairat Hiranyavasit, Auburn University, Computers & Education, An International Journal, Vol. 13, No. 2, 1989, pp. 199-204.
• "An Effective Approach to Enhance POM Education in Colleges of Business", co-authored with Kern Kwong and Chairat Hiranyavasit, The International Journal of Education and Computing, Vol. 5, No. 3, 1989, pp. 181-18.
• "The Integration of MAPICS into Operations Management Curriculum," co-authored with Walter Riggs, Georgia State University and Kern Kwong, California State University, LA, Operations Management Review, Vol. 5, No. 4, Summer 1987, pp. 8-13.

Personal

• Married to Lillian Fok with two girls, Daisy and Amy.
• Enjoy traveling and sports (mostly watching) but not golf.
• No dogs, no cats but many tropical fish.